Not able to save settings - Forum | JoomShaper
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Not able to save settings

Asked by OHL 5 years ago Last activity 5 years ago

I'm trying to get Helix Ultimate working at my site and it is giving me some struggle. Biggest problem at the moment is that when I hit the save button at the template settings, the save icon is showned and it is not going away. I already cleared my cache in Firefox. It also happens in Chrome. I use the latest Joomla (3.9.26) and latest framework version (1.1.2)

5 replies

Anne Staff

Hello there,

Thanks for contacting with us, Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

OHL Asked this

The problem seems to be over, it vanished the same way as it appeared. I don't know what was going wrong.

Anne Staff

Hello OHL,

I am glad to know that your problem has vanished. Don't forget to knock us if it occurs again.

-Regards

Yofie Setiawan

Hi,

I have the same issue right now, wishing to have solution here... I don't know if it's something relate to database, because i just migrate to different server...

Anne Staff

Hello Yofie,

Please, create a forum post about this.

-Regards

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