Not Able To Save Settings - Question | JoomShaper

Not Able To Save Settings

O

OHL

Template 4 years ago

I'm trying to get Helix Ultimate working at my site and it is giving me some struggle. Biggest problem at the moment is that when I hit the save button at the template settings, the save icon is showned and it is not going away. I already cleared my cache in Firefox. It also happens in Chrome. I use the latest Joomla (3.9.26) and latest framework version (1.1.2)

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5 Answers
Anne
Anne
Accepted Answer
Support Agent 4 years ago #16599

Hello there,

Thanks for contacting with us, Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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O
OHL
Accepted Answer
4 years ago #16893

The problem seems to be over, it vanished the same way as it appeared. I don't know what was going wrong.

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #16896

Hello OHL,

I am glad to know that your problem has vanished. Don't forget to knock us if it occurs again.

-Regards

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
4 years ago #19554

Hi,

I have the same issue right now, wishing to have solution here... I don't know if it's something relate to database, because i just migrate to different server...

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #19591

Hello Yofie,

Please, create a forum post about this.

-Regards

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