Hello,
I've tried to update SP Simple Portfolio but I get an error message every time I try.
https://prnt.sc/Uxwc783jBsO1
Thank you for your help.
Jack
Solved
Extensions
Problem updating SP Simple Portfolio
Accepted answer
Marked as the solution
Ofi Khan Staff
I have updated SP Simple Portfolio on the site. Hopefully, the issue is solved. Please check and let me know if you need further help.
6 more replies
Ofi Khan Staff
Hello DigitM,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
Please share your cPanel access in the hidden content. I need to check the files of the component.
Best regards
DigitM Asked this
Hello Ofi,
Thanks for your feedback.
Are you talking about access to site administration or hosting?
If it's the site admin, you already have the info in hidden content.
If it's the hosting, is FTP access all you need?
Have a nice day!
Jack
Ofi Khan Staff
Yes, I am asking for FTP access.
DigitM Asked this
Hi Ofi,
Below the informations.
Thx
Ofi Khan Staff
I could not connect to your server. Please share the hostname again. I am using FileZilla software.
DigitM Asked this
grr, new infos below
Thx
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