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UNINSTALL AND LICENSE SP PAGE BUILDER

Asked by Ralph 5 years ago Last activity 5 years ago

Hello there!

I purchased a license for SP Page Buider Pro on 05/08/2021 and installed it. Due to a Joomla installation error on my web server, I have to uninstall Joomla and install it again, so I will also have to uninstall SP Page Builder.

I have a question, if I uninstall SP Page Builder Pro to reinstall it, do I lose the license?

Thanks for the support.
Ralph.

Accepted answer

Marked as the solution
Ofi Khan Staff

Hello Ralph

No but after installing, you need to activate the license again in SP Page Builder options. Please follow this documentation

Best regards

15 more replies

Ralph Asked this

Hello there again,

How can I uninstall SP Page Builder Pro?

In Joomla, do I have to go to Extensions, Manage, Manage, search for SP Page Builder, select all the items and finally Uninstal option?

Thanks.
Regards.

Ofi Khan Staff

Yes, exactly.

Ralph Asked this
5 years ago · edited

Hi there guys.

I uninstalled and resintalled SP Page Builder Pro and all it's ok.

Now I have 3 more questions:

  1. SP Page Builder Pro is compatible with the new Joomla 3.9.26 version?

  2. When I open my main page, several options appear above the main menu that give access to the configuration (it asks for the user and password of the joomla administrator), these are:
    monde.travel (page address)
    Edit Article
    Edit Menu Item
    Template Settings
    New +
    Modules.
    How can I disable them since everyone can see it?

  3. How can I easily access to de FrontEnd Editor to see a template as it shows on live version? Because I was looking for this access and noticed that on menu, extensions, modules, it has some items and SP Page Builder is the first of the list. Click on it and it opens as Module: SP Page Builder.
    Below it has a button Frontend Edit with SP Page Builder. When I click on this button, it opens a link to put my Joomla user and password. When I do it never opens, still blank page.
    Please, need your support.

Thanks a lot.
Regards.

Ofi Khan Staff

Your answers are as foloowing:

  1. Yes.
  2. This option is only visible when you are logged in. For others, it will not be shown. Check in the Hidden Content.
  3. Go to SP Page Builder -> Pages and open the page in Frontend Editor.
Ralph Asked this

Hi there Ofi,
Going to SP Page Builder -> Pages doesn't open Fronteditor as you can see on the next link:

What can I do?
Thanks.

Ofi Khan Staff

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Ralph Asked this

Hi Ofi,

Ok, I'm sharing the information.
I'll be waiting for a solution.

Thanks.
Regards.

Ralph Asked this

Hi Ofi,

Ok, I'm sharing the information.
I'll be waiting for a solution.

Thanks.
Regards.

Ralph Asked this

Hi Ofi,

I'm sharing the information.
I'll be waiting for a solution.

Thanks.
Regards.
Ralph.

Ofi Khan Staff

Currently, there is no page on your site.

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