Hello there again,

How can I uninstall SP Page Builder Pro?

In Joomla, do I have to go to Extensions, Manage, Manage, search for SP Page Builder, select all the items and finally Uninstal option?

Thanks. Regards.

Yes, exactly.

Hi there guys.

I uninstalled and resintalled SP Page Builder Pro and all it's ok.

Now I have 3 more questions:

1. SP Page Builder Pro is compatible with the new Joomla 3.9.26 version?

2. When I open my main page, several options appear above the main menu that give access to the configuration (it asks for the user and password of the joomla administrator), these are: monde.travel (page address) Edit Article Edit Menu Item Template Settings New + Modules. How can I disable them since everyone can see it?

3. How can I easily access to de FrontEnd Editor to see a template as it shows on live version? Because I was looking for this access and noticed that on menu, extensions, modules, it has some items and SP Page Builder is the first of the list. Click on it and it opens as Module: SP Page Builder. Below it has a button Frontend Edit with SP Page Builder. When I click on this button, it opens a link to put my Joomla user and password. When I do it never opens, still blank page. Please, need your support.

Thanks a lot. Regards.

Your answers are as foloowing:

1. Yes.
2. This option is only visible when you are logged in. For others, it will not be shown. Check in the Hidden Content.
3. Go to SP Page Builder -> Pages and open the page in Frontend Editor.

Hi there Ofi, Going to SP Page Builder -> Pages doesn't open Fronteditor as you can see on the next link:

What can I do? Thanks.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Hi Ofi,

Ok, I'm sharing the information. I'll be waiting for a solution.

Thanks. Regards.

Hi Ofi,

Ok, I'm sharing the information. I'll be waiting for a solution.

Thanks. Regards.

Hi Ofi,

I'm sharing the information. I'll be waiting for a solution.

Thanks. Regards. Ralph.

Currently, there is no page on your site.

Hi Ofi. But the template is fully installed. Also, when you go to monde.travel it opens all the links as you can see. I will uninstall and install again one more time and I will tell you.

Thanks.

Hi Ofi,

I have uninstalled and installed again from scratch (DB, Joomla, SP Page Builder Pro and Template), but still the same, no SP Page Builder interface.

What can I do?

Thanks. Regards.

I found no issue on your site. Or I did not get your issue. Please clarify your issue. Share screenshots if needed.

Hi Ofi.

The issue is that on this website, SP Page Builder design interface with drag and drop tool doesn't open. Just opens as you see like the screenshot below (No pages though I installed a template that comes with all the sample data just to modify what I need ):

https://ibb.co/hLGWn5S

I don't understand why the issue, because I'm working on another website that I have installed a template with sample data as well and here SP Page Builder opens with drag and drop tool as you can see on screenshots below:

https://ibb.co/Mhv3nxt

https://ibb.co/KbwPkPS