If I add the filter option to the Storefront template, I have a problem:
The price filter function works.
I add a variant filter function and... 3688
Syntax error in regular expression on line 1, character 19.
where is the problem?
Staff replied
EasyStore
Filter Problem
10 replies
Ofi Khan Staff
Hello Roberto Muniz Merchant,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Roberto Muniz Asked this
I attach access data to the control panel so you can see it.
Thanks!
Ofi Khan Staff
I have checked this page (in the hidden content). There are no issues.
Roberto Muniz Asked this
There's no error because the "variant" filter wasn't active. Check now. I just activated it.
Ofi Khan Staff
Okay, I got the issue. Please remove the Euro symbol from product variants and then check your issue.
https://prnt.sc/lSLPWaDOLZI_
Roberto Muniz Asked this
Okay, fixed! But the "+" symbol also generates an error. Thanks!
Roberto Muniz Asked this
Is there a possibility in the variants, if number=0 then that variant is not shown?
Ofi Khan Staff
No, it is shown in the filter. But customer cannot buy it as it is out of stock.
Roberto Muniz Asked this
Depending on the category, there are some variations. Isn't it possible to configure whether some options are visible in one category and not in others?
Ofi Khan Staff
Sorry, this is not possible.
Roberto Muniz Asked this
I have another problem. When I go to the product page and select any of the variations to "configure" the product, the product description images disappear. For example:
https://www.spanishriders.es/monos-de-cuero-a-medida-personalizados-moto/mono-de-cuero-modelo-fk1
Roberto Muniz Asked this
1 year ago
· edited
How can I fix this?
If I include the product information using a layout module in SP Page Builder, I resolve the issue of the images disappearing. However, I've also included an image gallery in the same module using SP Easy Image Gallery, and the photos disappear when I select a variation.
Ofi Khan Staff
I have discussed the issue with the team. It will be fixed in the next version.
Roberto Muniz Asked this
ok, thanks
Roberto Muniz Asked this
One question: Can't I upload images in .webp format to SP Easy Image Gallery? Where can I configure the format? I can't find it, and Joomla already supports it.
Ofi Khan Staff
I have talked to the team. We will add webP support in the next release of SP Easy Image Gallery.
Good news! EasyStore next version will have your fix. We are planning to release it this week. Description images will be stable when you change variants.
Roberto Muniz Asked this
Thank you so much! I'm looking forward to the changes, my friend. Thanks
Ofi Khan Staff
You are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
Ofi Khan Staff
Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.
If you need further assistance, feel free to let us know!
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