Hi guys,
I'm experiencing the same issue with the shaper_helixultimate - Default template.
Only the discounted price is visible — the original (strikethrough) price doesn’t show up.
I tried adding the following CSS:
.easystore-price-original { display: flex !important; }
…but unfortunately, it didn’t seem to have any effect.
Do you have any tips or suggestions for me as wel? 😊
Thanks in advance, Matt
Guys, its working at this point. I guess it was updated with the lastest update? This can be marked as fixed.
Thanks for your time.
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Yes absolutly. Backup is made :)
Apologies for the delayed response — we’ve been observing the Eid holiday here.
Could you please share a full backup of your website? This will allow me to test the issue thoroughly in a local environment and provide a more accurate solution.
Thank you for your understanding, and I look forward to your reply.
Best regards
Yes sure :)
