Not active link in Menu with parent positions - Forum | JoomShaper
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Not active link in Menu with parent positions

Asked by TomaszGrzechnik 1 year ago Last activity 1 year ago

Hi Support,
How to make active link to page in menu position with parent submenu?
For example I have position "Zespół" and there is some submenus:
Psychiatrzy
Psycholodzy
....
and more

To main position "Zespół" is linked SP Page Builder Page with link /pl/zespol
It has class="sp-menu-item sp-has-child"
When I want to open by menu it doesn't work, but when I want to open by direct all is ok.
How to make this menu position clicakble?

Site addres in hidden content

Accepted answer

Marked as the solution
Ziaul Kabir Staff

Please, check from new browser incognito mode.

Your issues is resolved.

Thanks

3 more replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

TomaszGrzechnik Asked this

Credentials in hidden content

TomaszGrzechnik Asked this

You are GREAT Ziaul!!!
I try to find what you change, but I can't
Can you explain me where was the problem?

Ziaul Kabir Staff

I reinstalled Helix Ultimate and cleared the cache — the issues are now resolved.

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