After one of the two updates (Helix Ultimate 2.1.2 or SPPageBuilder), the custom style of the template no longer works. All colours are completely different – incomprehensible. Need URGENT help.
Template is Finion. For Example Black is Red, White is Blue...
Custom Style broken
Accepted answer
Marked as the solutionI created a backup and ran it on my local machine. After changing the color, I confirmed that the update is working correctly.
It seems that the live site is using some form of caching—possibly through cPanel or another layer. Please try clearing the cache on the server to ensure the latest changes are reflected.
Thank you!
3 more replies
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Login Infos in hidden Content. Thanks.
Please add a screenshot of the issue you’re facing.
Thanks.

Presets work. Custom style settings are strange and the settings do not take effect.
For Example: Text-Color: Black = Red.