Hello
I have entered VAT for my products. It is displayed and calculated correctly in the checkout. However, it is not displayed in the orders or on the PDF invoice. How can you resolve this? See Screenshot.
Kind regards, Adrian
Staff replied
EasyStore
VAT not correct in admin
5 replies
Atick Eashrak Shuvo Staff
Hello Webmediacontent,
Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the VAT calculation in the admin panel.
To help me investigate this further and find a solution, would you be willing to grant me temporary administrative access to your site?
Before you do, I highly recommend creating a full backup of your site to ensure your data is secure.
Looking forward to your response.
Best regards
Webmediacontent Asked this
thank you for your efforts
Atick Eashrak Shuvo Staff
Hello Webmediacontent,
Sorry for the inconvenience this VAT issue is causing. Could you please check if the problem is resolved now?
Looking forward to your response.
Best regards
Webmediacontent Asked this
Hello, yes thanks, now it is displayed correctly
Best Regards, Adrian
Atick Eashrak Shuvo Staff
Hello Adrian,
You’re welcome. I’m glad to hear it’s now displaying correctly.
Please marked the issue as solved
Log in to reply.