Hi,
On page css options or on every custom css addon area, when opened in full screen, save button is not visible in bottom right corner => https://imgur.com/kGHz4Cn
Please fix it
thanks
Solved
SP Page Builder
bug o n full css window
Asked by Laurent
1 year ago
Last activity 4 months ago
Accepted answer
Marked as the solution
Laurent Asked this
ok problem solved in latest release
24 more replies
Atick Eashrak Shuvo Staff
Hello Laurent,
Sorry for the inconvenience. I've checked on our end for the issue, but I haven't been able to reproduce it. Could you please specify whether you're experiencing the problem on the frontend editor or backend editor of your site? It would be very helpful if you could provide administrator access so I can investigate directly on your site.
Looking forward to your response.
Best regards
Laurent Asked this
so could you please send me a screen shot when you open custom css area on page options here https://imgur.com/KD5tBCw ?
Atick Eashrak Shuvo Staff
Here is the backend editor https://prnt.sc/WYyJ7kU2Dco3 and here is the frontend editor https://prnt.sc/rcO4_gM-fqtm
Laurent Asked this
ok thanks
from my side, on backend works fine, popup is fully displayed in full screen => https://imgur.com/OaUBoOu
but on frontend, bottom right is not displayed, so apply and cancel button are not visible => https://imgur.com/7zE5Xrs
Atick Eashrak Shuvo Staff
Hello Laurent,
Sorry for the inconvenience you're experiencing.
Here is my frontend: https://prnt.sc/Mjjc7i78Fyar. To investigate the cause on your site, could you please provide administrator access?
Looking forward to your response.
Best regards
Laurent Asked this
here are credentials in Hidden Content area
Atick Eashrak Shuvo Staff
Hello Laurent,
Sorry for the inconvenience you're experiencing. Are you seeing this issue on a specific page or browser? I checked in Chrome and didn't encounter it.
Looking forward to your response.
Best regards
Laurent Asked this
I have the issue on Brave or Chrome from my laptop.
Maybe due to screen size/resolution?
Atick Eashrak Shuvo Staff
Could you please share a screen recording of the issue?
Laurent Asked this
ok done.
see Hidden Content area
Atick Eashrak Shuvo Staff
Please mention your display size
Laurent Asked this
here is my screen resolution : https://imgur.com/ActR5mv
Atick Eashrak Shuvo Staff
I ask for display size of your laptop
Laurent Asked this
what do you mean by display size ?
physical screen size?
Atick Eashrak Shuvo Staff
Yes.
Laurent Asked this
it is a laptop 14 inch screen
Atick Eashrak Shuvo Staff
Hello Laurent,
Sorry for the inconvenience you're experiencing. I've forwarded the issue to our development team. The fix will be included in the feature update.
Best regards
Laurent Asked this
ok thanks
Laurent Asked this
any news?
Laurent Asked this
any news?
Laurent Asked this
hi,
this problem is always here.
it is a small thing, could you fix it?
thanks
Laurent Asked this
any news please?
I don't think this is a huge work to fix it.....
Laurent Asked this
any news about this bug ?
Laurent Asked this
any news?
because on screen with classis resolution (not high), windows is always truncated : https://prnt.sc/kKsK4DAD2Odu
Laurent Asked this
any news?
Laurent Asked this
any news?
Atick Eashrak Shuvo Staff
We sincerely apologize for the inconvenience caused.
Please note that the issue has not been fixed yet. It has already been reported and is currently under review by our Project Manager and development team, who will determine the timeline for the resolution.
We understand your concern regarding the delay. Since this is a visual bug rather than a functional one, it has been assigned a lower priority. Functional issues are addressed first due to their direct impact on system operations.
We truly appreciate your patience and understanding while we work towards resolving this matter.
Kind regards
Laurent Asked this
I understand, but the fix can be done in 30 seconds as this bug is located only on medium screens.
thx
Laurent Asked this
any news?
Atick Eashrak Shuvo Staff
Please check the latest version
Laurent Asked this
does not work.
css style popup is always truncated on smaller screen and close button is not available.
see here => https://prnt.sc/rRyB83KfhytW
Atick Eashrak Shuvo Staff
From my end it is showing this https://prnt.sc/6EA1rQeZNWFg. Make sure you have cleared your joomla and browser cache after installation
Laurent Asked this
on big screen yes, but try on laptop, you will see, does not work.
Atick Eashrak Shuvo Staff
I'm seeing on a 13" mac
Laurent Asked this
ok but from my end does not work.
Atick Eashrak Shuvo Staff
Please share your site administrator access
Laurent Asked this
before, have you tried on front-end ?
because I mean on front-end and not backend.
Atick Eashrak Shuvo Staff
Ok found it
Laurent Asked this
ok so problem still here, not solved.
Laurent Asked this
so any news?
Laurent Asked this
any news please?
Atick Eashrak Shuvo Staff
Have you checked the latest version?
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