Bug O N Full Css Window
Laurent
Hi,
On page css options or on every custom css addon area, when opened in full screen, save button is not visible in bottom right corner => https://imgur.com/kGHz4Cn
Please fix it
thanks
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Sorry for the inconvenience. I've checked on our end for the issue, but I haven't been able to reproduce it. Could you please specify whether you're experiencing the problem on the frontend editor or backend editor of your site? It would be very helpful if you could provide administrator access so I can investigate directly on your site.
Looking forward to your response.
Best regards
Laurent
Accepted Answerso could you please send me a screen shot when you open custom css area on page options here https://imgur.com/KD5tBCw ?
Atick Eashrak Shuvo
Accepted AnswerHere is the backend editor prnt.sc/WYyJ7kU2Dco3 and here is the frontend editor prnt.sc/rcO4_gM-fqtm
Laurent
Accepted Answerok thanks from my side, on backend works fine, popup is fully displayed in full screen => https://imgur.com/OaUBoOu
but on frontend, bottom right is not displayed, so apply and cancel button are not visible => https://imgur.com/7zE5Xrs
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Sorry for the inconvenience you're experiencing.
Here is my frontend: prnt.sc/Mjjc7i78Fyar. To investigate the cause on your site, could you please provide administrator access?
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Sorry for the inconvenience you're experiencing. Are you seeing this issue on a specific page or browser? I checked in Chrome and didn't encounter it.
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerCould you please share a screen recording of the issue?
Atick Eashrak Shuvo
Accepted AnswerPlease mention your display size
Laurent
Accepted Answerhere is my screen resolution : https://imgur.com/ActR5mv
Atick Eashrak Shuvo
Accepted AnswerHello Laurent,
Sorry for the inconvenience you're experiencing. I've forwarded the issue to our development team. The fix will be included in the feature update.
Best regards
Laurent
Accepted Answerhi,
this problem is always here. it is a small thing, could you fix it?
thanks
Laurent
Accepted Answerany news? because on screen with classis resolution (not high), windows is always truncated : https://prnt.sc/kKsK4DAD2Odu
Atick Eashrak Shuvo
Accepted AnswerWe sincerely apologize for the inconvenience caused.
Please note that the issue has not been fixed yet. It has already been reported and is currently under review by our Project Manager and development team, who will determine the timeline for the resolution.
We understand your concern regarding the delay. Since this is a visual bug rather than a functional one, it has been assigned a lower priority. Functional issues are addressed first due to their direct impact on system operations.
We truly appreciate your patience and understanding while we work towards resolving this matter.
Kind regards