Bug O N Full Css Window - Question | JoomShaper
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Bug O N Full Css Window

Laurent

Laurent

SP Page Builder 2 months ago

Hi,

On page css options or on every custom css addon area, when opened in full screen, save button is not visible in bottom right corner => https://imgur.com/kGHz4Cn

Please fix it

thanks

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20 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201025

Hello Laurent,

Sorry for the inconvenience. I've checked on our end for the issue, but I haven't been able to reproduce it. Could you please specify whether you're experiencing the problem on the frontend editor or backend editor of your site? It would be very helpful if you could provide administrator access so I can investigate directly on your site.

Looking forward to your response.

Best regards

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Laurent
Laurent
Accepted Answer
2 months ago #201080

so could you please send me a screen shot when you open custom css area on page options here https://imgur.com/KD5tBCw ?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201119

Here is the backend editor prnt.sc/WYyJ7kU2Dco3 and here is the frontend editor prnt.sc/rcO4_gM-fqtm

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Laurent
Laurent
Accepted Answer
2 months ago #201192

ok thanks from my side, on backend works fine, popup is fully displayed in full screen => https://imgur.com/OaUBoOu

but on frontend, bottom right is not displayed, so apply and cancel button are not visible => https://imgur.com/7zE5Xrs

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201246

Hello Laurent,

Sorry for the inconvenience you're experiencing.

Here is my frontend: prnt.sc/Mjjc7i78Fyar. To investigate the cause on your site, could you please provide administrator access?

Looking forward to your response.

Best regards

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Laurent
Laurent
Accepted Answer
2 months ago #201271

here are credentials in Hidden Content area

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201280

Hello Laurent,

Sorry for the inconvenience you're experiencing. Are you seeing this issue on a specific page or browser? I checked in Chrome and didn't encounter it.

Looking forward to your response.

Best regards

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Laurent
Laurent
Accepted Answer
2 months ago #201281

I have the issue on Brave or Chrome from my laptop. Maybe due to screen size/resolution?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201282

Could you please share a screen recording of the issue?

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Laurent
Laurent
Accepted Answer
2 months ago #201283

ok done. see Hidden Content area

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201284

Please mention your display size

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Laurent
Laurent
Accepted Answer
2 months ago #201285

here is my screen resolution : https://imgur.com/ActR5mv

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201287

I ask for display size of your laptop

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Laurent
Laurent
Accepted Answer
2 months ago #201288

what do you mean by display size ? physical screen size?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201293

Yes.

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Laurent
Laurent
Accepted Answer
2 months ago #201294

it is a laptop 14 inch screen

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201295

Hello Laurent,

Sorry for the inconvenience you're experiencing. I've forwarded the issue to our development team. The fix will be included in the feature update.

Best regards

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Laurent
Laurent
Accepted Answer
2 months ago #201296

ok thanks

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Laurent
Laurent
Accepted Answer
1 month ago #203069

any news?

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Laurent
Laurent
Accepted Answer
1 month ago #203920

any news?

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