Helix mobile menu - Forum | JoomShaper
Staff replied Helix Framework

Helix mobile menu

Asked by Hirlei Carlos Pereira de Araújo 1 year ago Last activity 1 year ago

On our website https://somoscooperativismo.coop.br/, we're having problems with the mobile off-canvas menu. The problem is that all parent links aren't opening. They have the link, but they don't open anymore. When you right-click and ask to open in another tab, it opens normally. This was also happening on the desktop menu, but when we did
$('.sp-megamenu-parent li:has(ul) > a').each(function () {
$(this).replaceWith($(this).clone());
});

It worked, but I couldn't do the same for mobile. What can we do? It's an error that shouldn't be happening in Helix.

This is happening with all parent links; it's working normally with children.

4 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hirlei Carlos Pereira de Araújo Asked this

Release was not authorized for security reasons.

Ziaul Kabir Staff

Your site is not loading from my end.

Check screenshot.

Thanks

Hirlei Carlos Pereira de Araújo Asked this

I want to know where you are from? Which one to give release we don't have cooperatives and some places are blocked or IP to pass to infra.

Ziaul Kabir Staff

IP Address: 119.148.4.217

Location: Dhaka, BD

Hirlei Carlos Pereira de Araújo Asked this

The company's infrastructure asked to test that it has been released, see if you can now access the website

Ziaul Kabir Staff

Please, check my screenshot.

Thanks

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