Nectar Template install problem - Forum | JoomShaper
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Nectar Template install problem

Asked by Steve Poole 1 year ago Last activity 1 year ago

Hi, just installed Nectar Template and Easy Store on www.yellowspadedesign.com, followed all post install instructions...updated Helix, template, Joomla...now cannot get to Joomla admin page..just a white screen with menues login etc down left hand side? Spoke to one of your operasivesd on chat...they advised putting this on the forum, Can you please advise. With kind regards,
Steve.

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Steve Poole Asked this

I may have resolved this by updating .htaacess from information on Joomla forum.

2 more replies

Atick Eashrak Shuvo Staff

Hello Steve,

Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the Nectar template installation.

To help me investigate, could you please grant me temporary administrative access to your site? This will allow me to thoroughly examine the problem and find a solution.

Before providing credentials, please ensure you've created a full backup of your site to safeguard your data.

Looking forward to your response.

Best regards

Atick Eashrak Shuvo Staff

Please marked the issue as resolove

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