Nectar Template Install Problem - Question | JoomShaper
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Nectar Template Install Problem

SP

Steve Poole

General 2 months ago

Hi, just installed Nectar Template and Easy Store on www.yellowspadedesign.com, followed all post install instructions...updated Helix, template, Joomla...now cannot get to Joomla admin page..just a white screen with menues login etc down left hand side? Spoke to one of your operasivesd on chat...they advised putting this on the forum, Can you please advise. With kind regards, Steve.

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3 Answers
SP
Steve Poole
Accepted Answer
2 months ago #201944

I may have resolved this by updating .htaacess from information on Joomla forum.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201940

Hello Steve,

Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the Nectar template installation.

To help me investigate, could you please grant me temporary administrative access to your site? This will allow me to thoroughly examine the problem and find a solution.

Before providing credentials, please ensure you've created a full backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201946

Please marked the issue as resolove

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