SP Easy Image Gallery I can't upload the file to the gallery - Forum | JoomShaper
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SP Easy Image Gallery I can't upload the file to the gallery

Asked by Marek N 1 year ago Last activity 1 year ago

8 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Make sure that your hosting provide the GD image library.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Marek N Asked this

"Can you explain what’s going on? Because I don’t understand. One image uploads, but another one doesn’t. Why is this happening? I’ve never had such problems before. Most likely I don’t have the GD library installed."

"I just uploaded a completely different image and it uploaded without any problem."

https://amgaluminium.pl/images/speasyimagegallery/albums/3/images/wrzos-1.jpg

Toufiq Senior Staff

Maybe, you have tried to upload .JPG. You should upload these types of formats.

Screenshot at Aug 21 18-45-26.png

Marek N Asked this

I don't know what's going on, I had to convert the files 10 times and it finally worked

Toufiq Senior Staff

I have converted your image from this site and it works fine.

Marek N Asked this

Thank you. Is there anything I can do to use webp files? I received these from a client and now I see that the problem was with the conversion.

Toufiq Senior Staff

What is the problem of webp file?

Marek N Asked this

There is a problem with placing webp files in SP Easy Image Gallery

https://prnt.sc/DUU_2-T2gsij

Toufiq Senior Staff

Right now the webp format isn't ready.

Toufiq Senior Staff

If you need right now then i can modify the code. In this case i need FTP access. Thanks

Let me know.

Marek N Asked this

Here are the basic FTP details:

It would be great if you could also explain how to make this modification,
because I often use SP Easy Image Gallery and it would be useful to know
how to enable WebP support myself in the future.

Thank you in advance!

Toufiq Senior Staff

Please check now and let me know. Thanks

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