SP Easy Image Gallery I Can't Upload The File To The Gallery - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

SP Easy Image Gallery I Can't Upload The File To The Gallery

MN

Marek N

Extension 1 month ago

SP Easy Image Gallery I can't upload the file to the gallery

https://prnt.sc/vPe7qspNFSUC

I can't upload this file to the gallery. The gallery itself seems to work fine, as other images upload without any issues, but I can't upload the one I'm attaching.

https://amgaluminium.pl/images/1.jpg

The images were successfully uploaded to the server, but the gallery won't display them.

https://prnt.sc/zqIn3YRoXytp

0
15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #201972

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Make sure that your hosting provide the GD image library.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
MN
Marek N
Accepted Answer
1 month ago #201977

"Can you explain what’s going on? Because I don’t understand. One image uploads, but another one doesn’t. Why is this happening? I’ve never had such problems before. Most likely I don’t have the GD library installed."

"I just uploaded a completely different image and it uploaded without any problem."

https://amgaluminium.pl/images/speasyimagegallery/albums/3/images/wrzos-1.jpg

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #201979

Maybe, you have tried to upload .JPG. You should upload these types of formats.

Screenshot at Aug 21 18-45-26.png

0
MN
Marek N
Accepted Answer
1 month ago #201978
0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #201981

You have to upload your images from here.

https://prnt.sc/A45TImpYHJyp

0
MN
Marek N
Accepted Answer
1 month ago #201983

Can you try to upload my photo?

https://amgaluminium.pl/images/1.jpg

https://prnt.sc/sx-PLbxwzG9i

it just loads endlessly

0
MN
Marek N
Accepted Answer
1 month ago #201987

I don't know what's going on, I had to convert the files 10 times and it finally worked

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #201990

I have converted your image from this site and it works fine.

0
MN
Marek N
Accepted Answer
1 month ago #201994

Thank you. Is there anything I can do to use webp files? I received these from a client and now I see that the problem was with the conversion.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #201998

What is the problem of webp file?

0
MN
Marek N
Accepted Answer
1 month ago #202063

There is a problem with placing webp files in SP Easy Image Gallery

https://prnt.sc/DUU_2-T2gsij

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202072

Right now the webp format isn't ready.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202075

If you need right now then i can modify the code. In this case i need FTP access. Thanks

Let me know.

0
MN
Marek N
Accepted Answer
1 month ago #202170

Here are the basic FTP details:

It would be great if you could also explain how to make this modification, because I often use SP Easy Image Gallery and it would be useful to know how to enable WebP support myself in the future.

Thank you in advance!

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #202228

Please check now and let me know. Thanks

0