Main Menu not working - Forum | JoomShaper
Solved Helix Framework

Main Menu not working

Asked by Pirosoft 1 year ago Last activity 1 year ago

Hi, I'm having a problem with the main menu items.
Helix Ultimate Template.

Basically, if I create a main menu item (for example, for a Blog category) and another item as a submenu, only the submenu item remains clickable, while the main item is not clickable.

E.g., https://staging.pgscoriglianorossano.it

The main items are Blog and Eventi.

Best Rgds

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

in that case reinstall whole template. Download & Install.

Pirosoft Asked this

Hi, by reloading the template, it now displays correctly.

Thanks for your support.
Best Rgds

3 more replies

Paul Frankowski Senior Staff

Ciao.

I was able to click on "Blog" (main) and "Eventi" (main) - worked well.

please check from 2nd browser, just in case.

Pirosoft Asked this

It seems to work on Firefox in staging, but not on the live site (I disabled the Blog submenu; you can try Events).
It doesn't work on Google Chrome, Edge. It also doesn't work on Android (partially, as above).
Best Rgds

Paul Frankowski Senior Staff

Try on Chrome in Incognito mode. Ctrl+Shift+N

Becuase on my Chrome (PC) worked OK.


Reload browser cache, check from 2nd laptop to be sure.

Pirosoft Asked this

Sure, I've already tested this, but while it seems to work in staging now, on the live site pgscoriglianorossano.it the Eventi item doesn't work (I disabled the Blog submenu).

Paul Frankowski Senior Staff

Download Helix Ultimate again(!), and reinstall template, then clear Joomla and browser cache.

Probably you have version with problematic /js/main.js file

Pirosoft Asked this

Ok
Tomorrow

Paul Frankowski Senior Staff

How is progress?

You can also just take mentioned file from a new template package, and replace it.

Pirosoft Asked this

Hi, I replaced the file main.js as suggested but on the live site it doesn't work, I tried with Chrome, Firefosx both on desktop and mobile Android and iPad.
Best Rgds

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