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Main Menu Not Working

P

Pirosoft

Helix Framework 3 weeks ago

Hi, I'm having a problem with the main menu items. Helix Ultimate Template.

Basically, if I create a main menu item (for example, for a Blog category) and another item as a submenu, only the submenu item remains clickable, while the main item is not clickable.

E.g., https://staging.pgscoriglianorossano.it

The main items are Blog and Eventi.

Best Rgds

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10 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205338

in that case reinstall whole template. Download & Install.

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P
Pirosoft
Accepted Answer
2 weeks ago #205429

Hi, by reloading the template, it now displays correctly.

Thanks for your support. Best Rgds

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205105

Ciao.

I was able to click on "Blog" (main) and "Eventi" (main) - worked well.

please check from 2nd browser, just in case.

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P
Pirosoft
Accepted Answer
3 weeks ago #205106

It seems to work on Firefox in staging, but not on the live site (I disabled the Blog submenu; you can try Events). It doesn't work on Google Chrome, Edge. It also doesn't work on Android (partially, as above). Best Rgds

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205108

Try on Chrome in Incognito mode. Ctrl+Shift+N

Becuase on my Chrome (PC) worked OK.

Reload browser cache, check from 2nd laptop to be sure.

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P
Pirosoft
Accepted Answer
3 weeks ago #205114

Sure, I've already tested this, but while it seems to work in staging now, on the live site pgscoriglianorossano.it the Eventi item doesn't work (I disabled the Blog submenu).

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205116

Download Helix Ultimate again(!), and reinstall template, then clear Joomla and browser cache.

Probably you have version with problematic /js/main.js file

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P
Pirosoft
Accepted Answer
3 weeks ago #205120

Ok Tomorrow

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205167

How is progress?

You can also just take mentioned file from a new template package, and replace it.

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P
Pirosoft
Accepted Answer
3 weeks ago #205332

Hi, I replaced the file main.js as suggested but on the live site it doesn't work, I tried with Chrome, Firefosx both on desktop and mobile Android and iPad. Best Rgds

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