Instagram Gallery: Token Access Error. - Forum | JoomShaper
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Instagram Gallery: Token Access Error.

Asked by MyDesignShop 1 year ago Last activity 10 months ago

Hi, I have an error for Instagram token access gallery.

FACEBOOK ERROR:

"Invalid Scopes: instagram_basic, pages_show_list, business_management. This message is only shown to developers. Users of your app will ignore these permissions if present..."

I follow your guide but not function.
Can you help me?
Thanks.

8 replies

Ofi Khan Staff

Hello MyDesignShop,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

But first, please follow the steps in the tutorial:

How to setup Instagram Gallery Addon

Make sure that you have checked the additional steps in the description too. 

Also, check that if you have System - HTTP Header plugin enabled, then use this setting.

https://prnt.sc/kCMqiwIzK4mm

Best regards

MyDesignShop Asked this

Hi, problem persist and your screenshot not function too.

Ofi Khan Staff

My apology! This is the new screenshot:

https://prnt.sc/Xz5LQ3aBaZJj

MyDesignShop Asked this

It still doesn't work... I'm very disappointed!!
I had to disable the gallery.

Ofi Khan Staff

So sorry to hear this. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

MyDesignShop Asked this

Ok!

Ofi Khan Staff

I have tried to use my Facebook app on your site. When I click on Generate Token, I get this error.

Facebook SDK returns an error SSL certificate problem: unable to get local issuer certificate

Please contact your hosting provider. You have an issue with your SSL certificate. My Facebook App works on other sites. So, it is an issue on your site.

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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