Instagram Gallery: Token Access Error. - Question | JoomShaper

Instagram Gallery: Token Access Error.

M

MyDesignShop

SP Page Builder 3 months ago

Hi, I have an error for Instagram token access gallery.

FACEBOOK ERROR:

"Invalid Scopes: instagram_basic, pages_show_list, business_management. This message is only shown to developers. Users of your app will ignore these permissions if present..."

I follow your guide but not function. Can you help me? Thanks.

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #207249

Hello MyDesignShop,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

But first, please follow the steps in the tutorial:

How to setup Instagram Gallery Addon

Make sure that you have checked the additional steps in the description too. 

Also, check that if you have System - HTTP Header plugin enabled, then use this setting.

prnt.sc/kCMqiwIzK4mm

Best regards

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M
MyDesignShop
Accepted Answer
3 months ago #207294

Hi, problem persist and your screenshot not function too.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #207393

My apology! This is the new screenshot:

prnt.sc/Xz5LQ3aBaZJj

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M
MyDesignShop
Accepted Answer
3 months ago #207483

It still doesn't work... I'm very disappointed!! I had to disable the gallery.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #207588

So sorry to hear this. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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M
MyDesignShop
Accepted Answer
3 months ago #207631

Ok!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #207668

I have tried to use my Facebook app on your site. When I click on Generate Token, I get this error.

Facebook SDK returns an error SSL certificate problem: unable to get local issuer certificate

Please contact your hosting provider. You have an issue with your SSL certificate. My Facebook App works on other sites. So, it is an issue on your site.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #213271

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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