Error "Can't Load URL" When Trying To Generate Instagram Access Token - Question | JoomShaper
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Error "Can't Load URL" When Trying To Generate Instagram Access Token

S

Silvano

SP Page Builder 4 years ago

Hi there,

I have configured all settings according to your instructions on https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/instagram-access-token and also with the help of the following tutorial https://www.youtube.com/watch?v=YPtqLxakvQ0

Unfortunately, I recieve the following error message when trying to generate instagram access token.

Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.

My questions are:

  1. Does the app on facebook has to be in live mode?
  2. Do we have to add subdomains and domains to get it to work?

Joomla Version: 3.10.1 SP Page Builder Pro Version: 3.7.13

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31201

Hello Silvano

  1. Keep your app in IN DEVELOPMENT mode.
  2. I am not sure about subdomain but domain needs to be added.

Add your site URL in Facebook Login - Settings - Valid OAuth Redirect URIs. https://your-domain.com/administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken

Replace ‘your-domain.com’ with the name of your domain. Check this screenshot: https://prnt.sc/116b38f

Best regards

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S
Silvano
Accepted Answer
4 years ago #31925

Hi Ofi,

Fantastic, this did the job.

Sorry for reyplying late.

Thanks for your support.

Have a great day.

Cheers, Silvano

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31937

You are welcome. Have a great day too.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31938

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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Chima Anago
Chima Anago
Accepted Answer
3 years ago #47758

Thanks Ofi, I had the same issue but this post helped me resolve it.

Thanks again

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #47838

You are welcome. I am glad to know this. I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.

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Chima Anago
Chima Anago
Accepted Answer
3 years ago #47842

Will do that.

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WC
William Casey
Accepted Answer
3 years ago #50002

I was getting the same error and then changed to the suggested URi for my domain and now get the followign error "Invalid Scopes: instagram_basic"

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #50015

Hello William Casey

It looks like a different issue. Please post a new question on it.

Best regards

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