Error "Can't Load URL" when trying to generate instagram access token - Forum | JoomShaper
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Error "Can't Load URL" when trying to generate instagram access token

Asked by Silvano 5 years ago Last activity 4 years ago

Hi there,

I have configured all settings according to your instructions on https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/instagram-access-token and also with the help of the following tutorial https://www.youtube.com/watch?v=YPtqLxakvQ0

Unfortunately, I recieve the following error message when trying to generate instagram access token.

Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.

My questions are:

  1. Does the app on facebook has to be in live mode?
  2. Do we have to add subdomains and domains to get it to work?

Joomla Version: 3.10.1
SP Page Builder Pro Version: 3.7.13

Accepted answer

Marked as the solution

8 more replies

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Silvano Asked this
5 years ago

Hi Ofi,

Fantastic, this did the job.

Sorry for reyplying late.

Thanks for your support.

Have a great day.

Cheers,
Silvano

Ofi Khan Staff
5 years ago

You are welcome. Have a great day too.

Ofi Khan Staff
5 years ago

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
Chima Anago
4 years ago

Thanks Ofi, I had the same issue but this post helped me resolve it.

Thanks again

Ofi Khan Staff
4 years ago

You are welcome. I am glad to know this. I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.

Chima Anago
4 years ago

Will do that.

William Casey
4 years ago

I was getting the same error and then changed to the suggested URi for my domain and now get the followign error "Invalid Scopes: instagram_basic"

Ofi Khan Staff
4 years ago

Hello William Casey

It looks like a different issue. Please post a new question on it.

Best regards

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