Instagram Error When Trying to Get Access Token - Forum | JoomShaper
Staff replied SP Page Builder

Instagram Error When Trying to Get Access Token

Asked by Ron Crocker 5 years ago Last activity 5 years ago

I am getting this error when I try and get the Instagram access token:

Invalid Scopes: instagram_basic, pages_show_list. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions

Thanks

16 replies

Ofi Khan Staff

Hello Ron Crocker

I have made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too.

Best regards

Ron Crocker Asked this
5 years ago · edited

Hi Ofi,

I watched the video and did the best I could, the problem is though FB seems to have changed things since your video was recorded. I am still getting the same response: Invalid Scopes...

Ron Crocker Asked this
5 years ago · edited
Ron Crocker Asked this
5 years ago · edited

I think it is to do with "Valid OAuth Redirect URIs" I added this but it does not work:

https://mydomain.com/administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken

Here is the error message I am getting:

URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app’s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.

Ofi Khan Staff

After adding the domain in Valid OAuth Redirect URIs generate your access token again in the SP Page Builder configuration page.

Ron Crocker Asked this
5 years ago · edited

As I stated I did try it and it still did not work.

I have tried getting this setup on my own FB Instagram accounts and it still fails. I have many hours invested in this now with no positive results. I sincerely believe the addon needs somekind of an update or the instructions need to be revised as something is not working as it should. Thanks for the help so far.

To check my settings I made use of a test Wordpress site. I was able to install the Smash Balloon plugin and have it working in a few minutes... I am not a fan of WP but if they can make it that easy, you guys should be able to do it also.

Ofi Khan Staff

This process works for most users. I am not sure what is the issue on your end. Our developers are also concerned about this and we are planning an update on the next release. Thanks for your feedback.

Ron Crocker Asked this

Do you have any idea as to how long it will be for the update?

Ofi Khan Staff

I can't confirm you any fixed date. Hopefully, it will release in two weeks.

Alberto Alcántara

Hi, I also have the same problem, hopefully they can solve it soon.

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