Instagram Access Token - Token is Generated And Then It Hangs - Question | JoomShaper
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Instagram Access Token - Token is Generated And Then It Hangs

MS

Michael Siemons

SP Page Builder 2 years ago

Hello everyone,

to use Instagram Gallery, I worked my way through the tutorial and finally managed to create the app I needed and get the facebook app ID, as well as the facebook app Secret. So far so good.

When I then click on the button in the SP Page Builder configuration (generate access token) a pop-up window opens where I can then log in to Facebook (as in the tutorial). It also creates an access token and on a white page behind "access token", then a long numbers and letters combination, below that an Instagram ID and below that a green button that says "Insert & Save Token".

If you click on the button, nothing happens!

In the browser address line of the pop-up is my domain + /administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken&code=(and here follows the token code and more)

Then in the console I see the following error: *Uncaught TypeError: window.opener is null.

  • What can I do to finally complete the setup?

I am using a Joomla 4.3.3 and SP Page Builder 3.8.10 because the 5 version threw errors.

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3 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #124666

Hello Michael Siemons

I have checked your site with my Facebook APP ID and Facebook APP Secret. It is working fine. Please check the tutorial on How to setup Instagram Gallery Addon again. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too. You may also follow this forum solution about this issue.

Best regards

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MS
Michael Siemons
Accepted Answer
2 years ago #124677

Hello Ofi,

this is really very very strange. After I read your answer this morning, I have of course logged in first of all in my Joomla page.

At Access Token and Instagram Id were now my values, which I just could not save yesterday.

I do not know what you did, whether it was just your testing or something else. Because I have changed nothing since my question here yesterday - neither at the app, nor at the settings of the Joomla page. So now my values were already under Access Token and Instagram Id and I only had to click on "Regenerate Access Token" once and it just worked like that.

I would have liked to reproduce and understand the error after spending ages on it yesterday. Now it works like this. No matter, the main thing is that it works!

Thanks for looking. ;-) Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #124699

I have changed something 😉

I have set this settings as in the image for Plugins: System - HTTP Headers. It looks like does the trick.

https://prnt.sc/h1Ckdi64yNR4

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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