Instagram Access Token does Not Save - Question | JoomShaper
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Instagram Access Token does Not Save

Nasir Khan

Nasir Khan

SP Page Builder 3 years ago

I followed the doc (https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/instagram-access-token) and successfully geneted the Instagram Accesstoken and Instagram Id. But when I click on the "Insert & Save Token" nothing happens.

I checked the consol and found an error

Uncaught TypeError: Cannot read properties of null (reading 'document')
    at HTMLButtonElement.onclick (VM41 index.php:9:27)
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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90288

You are welcome 😊

I have applied this settings to the plugin System - HTTP Headers

https://prnt.sc/-KsIV0OF4O3B

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90047

Hello Nasir Khan

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Nasir Khan
Nasir Khan
Accepted Answer
3 years ago #90095

Shared the credentials.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90226

It will work now. Please insert Facebook APP ID and Facebook APP Secret again.

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Nasir Khan
Nasir Khan
Accepted Answer
3 years ago #90247

Thank you for your support. Can you please let me what did you changed there? If i try to embed the instagram gallery do I have to create an another ticket here?

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