I Can't Save The Instagram Access Token - Question | JoomShaper

I Can't Save The Instagram Access Token

Dmytro

Dmytro

SP Page Builder 1 year ago

Hi, I can't save the Instagram Access Token. I added my Valid OAuth Redirect URIs in the settings. And when I generate a token in the settings, it does not want to save it, when I click the “insert” button, the instagram id is not saved, and nothing happens, I tried in different browsers, the problem is the same. Please help me.

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171868

Hello Dmytro

Please follow this documentation. I have also made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too.

Best regards

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Dmytro
Dmytro
Accepted Answer
1 year ago #171893

Hello Ofi.

Do you even read requests? I've been trying to fix this error for half a year now, the instructions are unclear in some places, and the video is not quite up to date (for example, there is no such information Step 5: Add the Site URL to Facebook).

I used to have this addon and it worked fine, but then at one point it stopped working.

Can I manually add the Instagram Id to the files or is it necessary only through the Token generation

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171947

Apology for the inconvenience. I need to check. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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Dmytro
Dmytro
Accepted Answer
1 year ago #171975

Ok. Done.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #172023

I have changed this plugin settings. It will work now. Please insert your Facebook App ID and Facebook App Secret and try again.

prnt.sc/kCMqiwIzK4mm

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Dmytro
Dmytro
Accepted Answer
1 year ago #172065

Dude, thanks, everything worked.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #172072

You are welcome 😊

Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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