Hi, I can't save the Instagram Access Token. I added my Valid OAuth Redirect URIs in the settings. And when I generate a token in the settings, it does not want to save it, when I click the “insert” button, the instagram id is not saved, and nothing happens, I tried in different browsers, the problem is the same. Please help me.
Staff replied
SP Page Builder
I can't save the Instagram Access Token
Asked by Dmytro
2 years ago
Last activity 2 years ago
7 replies
Ofi Khan Staff
Hello Dmytro
Please follow this documentation. I have also made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too.
Best regards
Dmytro Asked this
Hello Ofi.
Do you even read requests? I've been trying to fix this error for half a year now, the instructions are unclear in some places, and the video is not quite up to date (for example, there is no such information Step 5: Add the Site URL to Facebook).
I used to have this addon and it worked fine, but then at one point it stopped working.
Can I manually add the Instagram Id to the files or is it necessary only through the Token generation
Best regards
Ofi Khan Staff
Apology for the inconvenience. I need to check. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Dmytro Asked this
Ok. Done.
Ofi Khan Staff
2 years ago
· edited
I have changed this plugin settings. It will work now. Please insert your Facebook App ID and Facebook App Secret and try again.
https://prnt.sc/kCMqiwIzK4mm
Dmytro Asked this
Dude, thanks, everything worked.
Ofi Khan Staff
You are welcome 😊
Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.
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