Hello there,

Thanks for contacting us and sorry for the inconvenience. Please follow this video tutorial and let us know if you face any difficulty: https://www.youtube.com/watch?v=YPtqLxakvQ0

You can follow this documentation too: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/instagram-access-token

-Regards

hello, thank you for your answer! but i had no problems to insert the gallery to my site! i have the Problem so as i described, that the green insert and save button for the token doesnt work! there is no reaction on it. i tested it on different browsers and mobile browsers, too and its the same problem!

Hello there,

Thanks for sharing the information. We will check the issue and get back to you.

-Regards

Hello Thomas Hofmann Photografie &. Design

I have made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too. You may also follow this forum solution about this issue.

If your issue is still not solved, then share your CORRECT Joomla access to check the issue.

Best regards

So, i read everything, deleted the facebook app and start a new one. I worked the complete description in your video. I checked the further informations from you, too. But nothing works! No Access Token can generated by Pagebuilder Button. The Joomla Login information ist in Hidden comments, i tested the login, it works fine.

I hope you can help me!

Apology for the delay. Your issue is fixed now. Please input your Facebook App Id and Facebook App Secret and try again.

It also doesn´t work, see attached screenshot! Only gray Screenshot without any reaction on several PC´s and browsers! I don´t know where is the problem!

Screenshot: https://www.dropbox.com/s/02dpnkov494aehf/Unbenannt.JPG?dl=0

Please keep a full site backup. Then uninstall SP Page Builder and install it again. Then check the issue.