facebook post image missing - Forum | JoomShaper
Awaiting an answer SP Page Builder

facebook post image missing

Asked by Shari Chambers 5 years ago Last activity 4 years ago

I notice that when I post a page to facebook, the image doesnt show up - it is a background image, with a graphic over top.
How can I over come this so I see the image and the logo?

11 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
5 years ago

Hi there!

Would you please let me know which page you have the issue with Open Graph image?

Or the whole website?

Best Reagrds

Shari Chambers Asked this
5 years ago

No answers? It happens on other websites as well...

Rashida Rahman Staff
5 years ago

Hi,

Sorry for the delay!

How did you set those OG images?

You can use the pages Open graph option from the frontend editor of SP Page Builder just to add OG image to your pages.

There are two OG options in our products.

One for Template:
Blog details.png
og in blog details.png
Another for the SP Page Builder:
Global og settings.png
The Open Graph can be set only for Pages from SPPB, check options in each page.

https://prnt.sc/w11vx0

Hope this helps!

Best Regards

apostolos
5 years ago · edited

I have the same problem and the proposed solution doesn't work for my site.

Rashida Rahman Staff
5 years ago

Hi apostolos,

Sorry for your issue.

Would you please open up a new question about the issue along with details and your admin access in hidden content?

That would be helpful.

Best Regards

Shari Chambers Asked this
5 years ago

No answer to how to make open graph work for Facebook posts? I follwed instructions and even send access to my site...

Rashida Rahman Staff
5 years ago

Hello,

Sorry for the unwanted delay.

I have checked and found out that maybe you havn't refresh after checking the site with the developer panel. It's suggested to scrap the link after changing the site's content.

So I have just click on the "Scrap Again" button from the facebook developer panel i.e. https://developers.facebook.com/tools/debug/?q=sweetwaterbay.ca and everything looks good now.

https://prnt.sc/14rmlv9

Would you please check and let me know?

Best Regards

Rashida Rahman Staff
5 years ago

Hi,

Did you check?

Regards

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