Facebook Post Image is Missing - Question | JoomShaper

Facebook Post Image is Missing

apostolos

apostolos

General 2 years ago

The photos of the articles do not appear in the posts on facebook

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5 Answers
Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #18969

Hello

Thank you for the administrative access, i will check from my end. Could you kindly let me know in which page are you having the issue?

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apostolos
apostolos
Accepted Answer
2 years ago #18970

all the articles.When i publish an article on facebook doesn't appear the photo

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #19209

Hi there!

There are two OG options in our products.

One for Template: Blog details.png og in blog details.png

Another for the SP Page Builder: Global og settings.png

I would like to request you to check by toggling the options several times! I mean please on one with off another and then back it off with on the other and clear your Joomla and browser cache then check each time. Sometimes it's only the issue that it is getting the default one somehow.

The Open Graph can be set only for Pages from SPPB, check options in each page. https://prnt.sc/w11vx0

Hope this helps anyway!

Best Regards

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apostolos
apostolos
Accepted Answer
2 years ago #19263

Sorry there is no result. the problem remains the same

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #21018

Hi there!

Sorry for the unwanted delay.

I have checked your site and sharing of your articles showing exact images there.

Would you please check again?

Is your issue solved already?

Best Regards

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