Easystore : cant create coollection ( error 500) - Forum | JoomShaper
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Easystore : cant create coollection ( error 500)

Asked by TOCHTERMANN DAMIEN 11 months ago Last activity 10 months ago

Hi, when i try to create a collection, i get a 500 error message. Please fix that.
Thanks

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Ziaul Kabir Staff
11 months ago

Issues comes from old version of paddle payment plugin, I just upgraded them and your issues is resolved now.

Thanks

TOCHTERMANN DAMIEN Asked this
11 months ago

ok, strange because i absolutely dont use it 😆

Ziaul Kabir Staff
11 months ago

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

2 more replies

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Ziaul Kabir Staff
11 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

TOCHTERMANN DAMIEN Asked this
11 months ago

Hi, sorry or late reply. i was overbooked. Find credeintials and links here attached

Luca
10 months ago

HY, i've the same problem on my test site...
how to download updated plugin or solve ???

Luke

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