Staff replied Templates

Why can't I save the changes to the CUISINE template?

Asked by Mauricio Valdez 11 months ago Last activity 10 months ago

Hello...

I'm working with the CUISINE template on Joomla version 5.4, and I've had to reinstall it three times from scratch because now it won't let me make changes to the pages in SP Builder Pro, especially the homepage. If I leave the .htaccess file intact, no pages from the original template are lost, but I can't make any changes and have them saved.

However, if I modify the .htaccess file, it lets me save some pages, but they no longer appear in the browser.

I have all the permissions and highest values in my PHP 8.4.

Can you help me with this, please?

I've attached the files so you can see what's wrong. Thank you.

[https://1drv.ms/f/c/981553754e5714b4/EtKaNvdXzWpDiyJa2xmrZaQBvzWF5zFVOn83qbYGG9XzWQ?e=rmuHnd]

https://1drv.ms/f/c/981553754e5714b4/EtKaNvdXzWpDiyJa2xmrZaQBvzWF5zFVOn83qbYGG9XzWQ?e=rmuHnd

5 replies

Ziaul Kabir Staff

11 months ago

Hello Mauricio,

Thank you for reaching out to us. I checked your site, and from my end, I didn’t notice any issues.

Could you please share a screenshot or screencast of the problem you’re experiencing? This will help us better understand the issue and provide a solution as soon as possible.

Thanks,

Mauricio Valdez Asked this

11 months ago

Please try making a change to the homepage. Any text on the homepage, save it, and then try viewing it in your browser.

Go back to the same page and check that you made the changes; you'll see that they aren't being saved.

Please make a change to the homepage, and you'll see what I mean.

Attach some images... ![https://1drv.ms/f/c/981553754e5714b4/EtKaNvdXzWpDiyJa2xmrZaQBvzWF5zFVOn83qbYGG9XzWQ?e=PC39zs]

https://1drv.ms/f/c/981553754e5714b4/EtKaNvdXzWpDiyJa2xmrZaQBvzWF5zFVOn83qbYGG9XzWQ?e=PC39zs

Ziaul Kabir Staff

11 months ago

I can see the issue — it looks like multiple modules are being used, which may be causing the conflict. Try deleting the existing modules and reinstalling them; this should resolve the problem.

There might be a problem with one of the modules themselves.

Thanks.

Mauricio Valdez Asked this

11 months ago

Thanks for replying, but what you said about the Module isn't very clear; I don't think it's related to the problem.

No additional Modules have been installed; the installation is 100% clean, and it won't let me make changes or save them.

Any changes I make to any SP Builder page overwrite my changes, and the original CUISINE page or template is reverted.

Thanks, but your comment isn't very helpful.

Ziaul Kabir Staff

11 months ago

I have created a test page. Please check this page — you can make any changes here, and they will be saved.

You may also check whether all your existing modules used on the pages are saving properly or they are not broken.

Thanks,

Mauricio Valdez Asked this

10 months ago

Hello…

Where did you create that test page?...

Ziaul Kabir Staff

10 months ago

I apologize for the delayed response.
Please go to Components → SP Page Builder → Pages, and you will find the Test page there.

Thanks.