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Can't Save Changes In Template Styles

G

graustufen

Helix Framework 2 months ago

On a customers website, I created two template styles based on "shaper helixultimate – standard". Everything worked fine until the latest update: Since then, I can't save changes in the two styles (error: undefined), but only in "shaper helixultimate – standard". I already set "allow templates" in Admin Tools to "yes", but it didn't help. What could be the problem? Alexandra

0
Website
https://praxissilvestri.ch
3 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #201663

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
G
graustufen
Accepted Answer
2 months ago #201664

Hi I just figured out the problem: I had to set "template=foo site template switch" in Admin Tools (WAF) to no – now it works.

Alexandra

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #201665

Glad to know that your problem has been solved.

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