After Update to joomla 5.4.2 every website jumps automatically to the buttom
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Helix Framework
website jump to buttom after update to joomla 5.4.2
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Ziaul Kabir Staff
It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.
Thank you!
9 more replies
Ziaul Kabir Staff
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Schulze Asked this
I have now tested it on another website. I only installed the latest Helix Ultimate template, no Joomla update, no SPPB update, same problem. The problem is caused by the login form in combination with the Helix template. When I deactivate the Site Module "Login Form", I have no problems.
Schulze Asked this
for backend login look hidden content
Ziaul Kabir Staff
Please, re-check your credentials, It's seems to be in-correct.
Thanks
Schulze Asked this
try again
Ziaul Kabir Staff
Still Same.
Thanks
Schulze Asked this
sorry I forgot the superuser admin rights. please try again
Ziaul Kabir Staff
I apologize for the delayed response.
We have identified this issue and expect it to be addressed in the next release. In the meantime, please avoid using this module.
Thank you for your understanding.
Best regards,
Schulze Asked this
When will come the next release? What can I do until the problem is fixed? Is it possible to overwright the template?
Ziaul Kabir Staff
Please, install Helix Ultimate Version 2.2.4, We have added a fix here.
Thanks
Schulze Asked this
Great, it'sworking! Thanks
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