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SP Page Builder 3.7.11 - Fatal error and problem with licence

Asked by Olivier Frascone 5 years ago Last activity 5 years ago

Hi,
i installed the new version of SP Page Builder and we have a fatal error on frontend now (3.7.10 to 3.7.11)
We use PHP 8 and Helix Ultimate.
Also, previously in sttings was the licence manager with email and ID to update.
Since v3.7.11, this tab is no more present and when you try to isntall language it says to buy pro version :
https://www.screencast.com/t/RqR7qmNZk
https://www.screencast.com/t/NZp8bfoUIVWb
Thanks,

Accepted answer

Marked as the solution
Muntasir Sakib Staff
5 years ago

Hello Olivier,

Please download the file from here and install it again.

It will solve the issue.

Thanks!

3 more replies

Oldest first Newest first Most helpful
Muntasir Sakib Staff
5 years ago

Hello there,

Please, rollback to 3.7.10 and give us the administrator access in the Hidden Content area so that we can check the issue at our end.

Thanks!

Olivier Frascone Asked this
5 years ago

Rolling back done credentials provided, thanks.

Olivier Frascone Asked this
5 years ago

Hello, confirmed.
Thanks
Olivier

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