Problem with saving page in frontend - Forum | JoomShaper
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Problem with saving page in frontend

Asked by Denis 7 months ago Last activity 5 months ago

I have problem with saving page in frontend. Attached screen. Joomla 5.4.3 MariaDB 10.6. "You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '" at line 1".

9 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Your login credential doesn't work.

Username and password do not match or you do not have an account yet.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Ziaul Kabir Staff

Hello Denis,

Thanks for reaching out to us.

Could you please try saving your pages again? Before doing so, please clear your Joomla and browser cache, then let me know the result. Also, don’t forget to recheck your administrator access. They are incorrect.

Thanks.

Denis Asked this

Please clear your Joomla and browser cache, then let me know the result -- Done! No result, I can't save page, it simply becomes clear.

Ziaul Kabir Staff

As a workaround, please use the backend editor or revert to our previous SP Page Builder version.

We have forwarded this issue to our development team for further investigation. This problem occurs only with MariaDB; other databases like MySQL work without this type of issues.

Thank you for your understanding.

Denis Asked this

Thanks, I hope developers will solve this problem.

Toufiq Senior Staff

We will fix it next update. Thanks

Denis Asked this

Hi, the problem still here after update to 6.3.1

Toufiq Senior Staff

Did you check after clean Joomla cache?

Denis Asked this

Yes I've checked, problem exists.

Toufiq Senior Staff

Sorry for the inconvenience. We are trying to fix it again.

Denis Asked this

Ok, I'll be waiting for answer and solving, thanks.

Ziaul Kabir Staff

Hello Denis,

Could you please let me know if your issue has been resolved or not?

If the problem still persists, kindly share your credentials again so we can test it on your end. From our side, we were not able to reproduce this issue.

Best regards,

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