Section Background Image are no more visible after recent update - Forum | JoomShaper
Solved SP Page Builder

Section Background Image are no more visible after recent update

Asked by Simmetria Institute 7 months ago Last activity 6 months ago

After some recent Update (SPPB 6.3.0 and JOOMLA 5.4.3) the image background in my pages (at top and bottom of the page) are disappeared.

This is How the page should BE:
https://prnt.sc/oKQTFgoAH-2o
Ant this HOW IS IT NOW (background image Missing)
https://prnt.sc/c16eBpuQEvBI

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

I can share to our developers on MONDAY, it's their task to investigate code.

yes, it will be useful.

10 more replies

Paul Frankowski Senior Staff
7 months ago · edited

Hi,

Edit Section and check background image settings.

info_3980_2026.jpg

In case of, please share access to admin area

Simmetria Institute Asked this

Hi!
Here my settings for one of the several IMAGE:
https://prnt.sc/jbnAYIvoZErG
What I have to cnange ?
The image is already set. But is not show in the frontend.
This is for a lot of pages I have.

Paul Frankowski Senior Staff

Settings looks OK.

Can you make simple thing

Remove image, and add it again, Save.

Simmetria Institute Asked this

I did it for just One page, but do not work.
Also the preview from inside SPPB looks wrong.
I also tried to first HIDE the section and then un-hide.
The changed to page layout are recognized, but the image is still covered by page background colur and no image is shows

It is possible to do a ROLLBACK to previus version?

Paul Frankowski Senior Staff

yes, install older version of component.

I hope you downloaded it few weeks ago, or just remover all files from backup.

Simmetria Institute Asked this

I do not have th elder version because I did an online Update.
Is there possibility do MANUALLY download somewhere ?

Simmetria Institute Asked this

Downloaded version 6.2.3 and Installed on top of 6.3.0.
NOW the IMAGEs are OK again!
But can you investigate about this?
If you need id I can give you access to my TEST site where you (or me) can Install the 6.3.0 and analize the issie.
Let me know

Schuster

I have the same problem. The background image is visible in the backend view, but not in the frontend view.

Simmetria Institute Asked this

Can someone confirm that problem is solved with release 6.3.1 , please ?

Paul Frankowski Senior Staff

As I remember yes, but you have to test on real site to fully confirm, on tests sites worked OK.

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