Helix Ultimate - Menu disappeared - Forum | JoomShaper
Solved Helix Framework

Helix Ultimate - Menu disappeared

Asked by Christopher Billings 7 months ago Last activity 6 months ago

Greetings,

My menu has totally changed and i am not sure why.

It used to look similar to this, with Logo and contact infos above the menu and the menu nicely arranged: https://hamburg-prana-heilung.de

Now it looks like this: https://www.christopherlbillings.com

How can i get back to the orginal as per the template Finon.

Cheers
Chris

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Please marked the issue as solved

9 more replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Christopher Billings Asked this

Thanks for your help, infos below...

Atick Eashrak Shuvo Staff

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Christopher Billings Asked this

Thanks, that is great.

I just noticed though that now my Page Titles on all the separate pages are missing. Maybe you accidently changed the code in the backend?

Christopher Billings Asked this

greetings,

can you please take a look in the backend. Whatever you changed has disabled the Heading and Page Title of each page.

Thanks

Atick Eashrak Shuvo Staff

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Atick Eashrak Shuvo Staff

Check now

Christopher Billings Asked this

perfect! Thanks

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