Solved SP Page Builder

Change default image folder

Asked by Alberto Pastorelli 5 months ago Last activity 4 months ago

Hi, I'm migrating an existing wbsite to helix framwork and SP Builder
In my website images were stored in a custom folder, correctly setvia the joomla media settings
Now if I set a different image path as required by the SP media manager, in joomla editor I will lose access to the old images
How do you suggest to manage this situation?

(well, of course the "correct" solution would be SP using the joomla media settings....)

Accepted answer

Marked as the solution

Ofi Khan Staff

4 months ago

I have taken a folder named photos in the root directory. Then on the SP Page Builder media manager, I have gone to folders and selected photos folder. It works fine.

https://prnt.sc/4VWDb3jIeO3k

6 more replies

Ofi Khan Staff

5 months ago

Hello Alberto Pastorelli,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please provide the correct location of your folder. Is it on your root folder or under images folder? Generally, this should not be an issue. Folders are accessible from SP Page Builder media manager if set in Media configuration.

Best regards

Alberto Pastorelli Asked this

4 months ago

I'm referring to SP documentation here: https://www.joomshaper.com/documentation/sp-page-builder/media-manager

Image folder has to be set to "images" in Joomla's Global Configuration > Media.

BUT I'm restyling a website where this joomla images path was set to a different custom folder, and it contains dozens of image used in articles that will still be displayed on the website

By changing the root images folder as requestede by SP, site editors now can't manage images previously uploaded and organized under a different path

Why can't SP just use any folder set in joomla configuration?
How do I deal now with old images? Please provide a solution to either use the original custom path (which would be the correct solution being compliant con jooml'as options), or to move the old images under the folder required by SP

Ofi Khan Staff

4 months ago

Please answer the following and I will check the issue firsthand.

Provide the correct location of your folder. Is it on your root folder or under images folder?

Alberto Pastorelli Asked this

4 months ago

It's in my root folder

Alberto Pastorelli Asked this

4 months ago

Ok thankyou, I investigated further and it was an issue with joomla media folder, SP is fine

Ofi Khan Staff

4 months ago

Thanks for your feedback.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

This will inspire us to improve.