Hello JoomShaper Support,
I am configuring a new Joomla 5 website for a client using your “Hope” template together with SP Page Builder.
The site is installed inside this subfolder:
https://www.arpiassurance.it/demo/
The problem is that when I open the URL, Joomla automatically redirects to:
/demo/installation/index.php
However, the installation folder has already been deleted because the installation was completed.
Here are the checks already performed:
Joomla 5 clean .htaccess uploaded
RewriteBase configured correctly for /demo/
PHP version: 8.3
configuration.php exists and is correctly populated
live_site is empty
Database connection credentials are correct
Cache folders cleaned
File permissions checked
Current .htaccess is the standard Joomla 5 version.
The website files were uploaded manually together with the Hope template package and SP Page Builder.
Could you please help me understand why Joomla still behaves as if the installation is incomplete and redirects to the installation folder?
Thank you in advance.
Best regards,
Pio Saliani
