Joomla 5 Redirect Issue With Hope Template - Question | JoomShaper

Joomla 5 Redirect Issue With Hope Template

P

Pio

Template 1 week ago

Hello JoomShaper Support,

I am configuring a new Joomla 5 website for a client using your “Hope” template together with SP Page Builder.

The site is installed inside this subfolder:

https://www.arpiassurance.it/demo/

The problem is that when I open the URL, Joomla automatically redirects to:

/demo/installation/index.php

However, the installation folder has already been deleted because the installation was completed.

Here are the checks already performed:

Joomla 5 clean .htaccess uploaded RewriteBase configured correctly for /demo/ PHP version: 8.3 configuration.php exists and is correctly populated live_site is empty Database connection credentials are correct Cache folders cleaned File permissions checked

Current .htaccess is the standard Joomla 5 version.

The website files were uploaded manually together with the Hope template package and SP Page Builder.

Could you please help me understand why Joomla still behaves as if the installation is incomplete and redirects to the installation folder?

Thank you in advance.

Best regards, Pio Saliani

0
3 Answers
M
Martin
Accepted Answer
1 week ago #224471

It's working just fine - maybe you should clear your cache?

https://prnt.sc/9iFBQlR5PDll

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #224473

Hi

Thanks for contacting us. Please clear your Joomla and Browser cache and check again.

-Regards.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 days ago #224634

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.

0