Please help with Gazette Template - Homepage Vertical Article Slider Issue - Forum | JoomShaper
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Please help with Gazette Template - Homepage Vertical Article Slider Issue

Asked by Caroline Sun 4 months ago Last activity 4 months ago

Hi,

I'm using Gazette Template now and have a problem with the vertical article slider on homepage: all the links are not working anymore. Nothing happens when I click on any of the vertical slider links.
Gazette Template - Joomla 5

Please help. Thanks!
if you need to log into our site backend, please see the credentials in hidden content.
Caroline

9 replies

Ziaul Kabir Staff

Hi Caroline,

Thanks for reaching out to us.

I checked from my end and the article links in the homepage vertical article slider appear to be working correctly.

Could you please provide a screenshot or, preferably, a short screencast video showing the issue? That will help us identify what’s happening on your site and whether it’s related to a specific browser, device, or configuration.

Once we can see the behavior you’re experiencing, we’ll be happy to investigate further.

Thank you!

Caroline Sun Asked this

Hi,
Thanks for the reply.

Please see the screenshot below and i have also made screencast video(mp4) for showing the problum. but how to upload the video?

https://prnt.sc/u0xxhDXYP80a

Any question please let me know and appreciate your help.
Caroline

Ziaul Kabir Staff

From my end, I can see each one have link and going to correctly: https://prnt.sc/Nz_xcxWQFgtT

You can upload video on google drive and share the link with me.

Thanks

Caroline Sun Asked this

Hi Thanks for the quick reply, I've pest google drive link in hidden content, alaso share the link to reply
JoomShaper surpport email.

Please have a look, many thanks!

Ziaul Kabir Staff

I have sent access request. Check and Approve.

Thanks

Caroline Sun Asked this

I have shared file to the your gmail. Thanks!

Ziaul Kabir Staff

Hello,

Thanks for the video.

I fixed this file: JRoot/templates/shaper_gazette/sppagebuilder/addons/articles_vertical_slider/site.php

With this file: site.php.zip

Please, check now.

Thanks

Caroline Sun Asked this

Hi, the links are working perfect now. I truly appreciate your help and support.
Thank you very much!

Have a nice day!
Caroline

Ziaul Kabir Staff

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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