Please Help With Gazette Template - Homepage Vertical Article Slider Issue - Question | JoomShaper

Please Help With Gazette Template - Homepage Vertical Article Slider Issue

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Caroline Sun

SP Page Builder 1 week ago

Hi,

I'm using Gazette Template now and have a problem with the vertical article slider on homepage: all the links are not working anymore. Nothing happens when I click on any of the vertical slider links. Gazette Template - Joomla 5

Please help. Thanks! if you need to log into our site backend, please see the credentials in hidden content. Caroline

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9 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #225005

Hi Caroline,

Thanks for reaching out to us.

I checked from my end and the article links in the homepage vertical article slider appear to be working correctly.

Could you please provide a screenshot or, preferably, a short screencast video showing the issue? That will help us identify what’s happening on your site and whether it’s related to a specific browser, device, or configuration.

Once we can see the behavior you’re experiencing, we’ll be happy to investigate further.

Thank you!

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Caroline Sun
Accepted Answer
6 days ago #225192

Hi, Thanks for the reply.

Please see the screenshot below and i have also made screencast video(mp4) for showing the problum. but how to upload the video?

https://prnt.sc/u0xxhDXYP80a

Any question please let me know and appreciate your help. Caroline

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 days ago #225194

From my end, I can see each one have link and going to correctly: https://prnt.sc/Nz_xcxWQFgtT

You can upload video on google drive and share the link with me.

Thanks

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CS
Caroline Sun
Accepted Answer
6 days ago #225195

Hi Thanks for the quick reply, I've pest google drive link in hidden content, alaso share the link to reply JoomShaper surpport email.

Please have a look, many thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 days ago #225198

I have sent access request. Check and Approve.

Thanks

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Caroline Sun
Accepted Answer
5 days ago #225236

I have shared file to the your gmail. Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #225254

Hello,

Thanks for the video.

I fixed this file: JRoot/templates/shaper_gazette/sppagebuilder/addons/articles_vertical_slider/site.php

With this file: site.php.zip

Please, check now.

Thanks

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Caroline Sun
Accepted Answer
4 days ago #225293

Hi, the links are working perfect now. I truly appreciate your help and support. Thank you very much!

Have a nice day! Caroline

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 days ago #225328

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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