Gazette Template - Homepage Vertical Article Slider Issue On Android - Question | JoomShaper
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Gazette Template - Homepage Vertical Article Slider Issue On Android

J

Joon

Template 3 weeks ago

Hi,

I have a problem with the vertical article slider on homepage: on Android phone the links on the second line are not working properly, ie., when you click the titles for "more", it can't link to the page. It's working fine on iphone.

Gazette Template - Joomla 5

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13 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 weeks ago #205147

Hi there,

Thank you for reaching out. I have checked by android phone with google chrome browser. It works fine.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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J
Joon
Accepted Answer
3 weeks ago #205248

Thank you.

We have checked again on our side, using two Samsung android phones: S23 Ultra and A52s. It is not working on google chrome, but it works on Firefox browser, meaning that the bug it is not solved.

The Akeeba backup is uptodate, in case you need to login to administrator area.

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J
Joon
Accepted Answer
2 weeks ago #205439

Hi there,

Any bugs or updates that we have missed? or are there other issues like cookies that we're unaware of? I still can't click the links to the pages from my Android phone though...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #205583

I have checked my end and it works fine.

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J
Joon
Accepted Answer
2 weeks ago #205687

Thank you, Toufiq. Did you test on a Samsung S23 Ultra or A52s? Also did you click on the bottom link with "more" like in the screenshot? I cannot see on your video which link you clicked.

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J
Joon
Accepted Answer
2 weeks ago #205707

I have tried again, failed. I have asked my friends in Singapore to try and having the same problem. Since more that a few persons using Android having the same issue, we need to look into this to address the problem and troubleshoot it. Please help to investigate this. Could it be some fire wall or something that is blocking it? The rest of the clickable links on the same index page are working except this vertical sliders. Must be some scripts need to improve?

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J
Joon
Accepted Answer
2 weeks ago #205769

I think this "Articles Vertical Slider" has bugs in our working template. I have tried to place it in different sections of the website and encounter the same "non-clickable" issue. I am not sure why it can work at your end. Please help.

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J
Joon
Accepted Answer
2 weeks ago #205720

For our reference: the vertical slider from the original template on my Android phone is clickable and working properly, something worth to look into. It works on joomshaper.com server, however, when installed on our hosting server, all other clickable links work but not the vertical slider:

(on joomshaper server, it works both desktop and Android phone) https://www.joomshaper.com/joomla-templates/gazette

(on myshinemedia server, it fails on Android phone) https://myshinemedia.com/lifechurch2025/gazette_test/index.php/en/

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #205806

Please check now. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #205842

I have modified the site.php code from the

templates/shaper_gazette/sppagebuilder/addons/articles_vertical_slider/site.php

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J
Joon
Accepted Answer
2 weeks ago #205849

Thank you Toufiq! 👍 Appreciate very much of your help on resolved our headache on this! Have a good week.

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J
Joon
Accepted Answer
2 weeks ago #205825

Thanks Toufiq! Great job! It works on my mobile Android phone now! Would you mind to let me know what's has been done to make it works? Was it the updated code(s) again?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #205894

Before update template, Please keep a backup of the file site.php.

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