Hi,
On the latest EasyStore Pro 2.2.0 clicking 'Add to Cart' on any product pops the side-bar cart out which stays 'Your Cart is Empty'.
Latest J5 build, no server or Joomla cache setup or running.
Any thoughts?
Chris
Staff replied
EasyStore
Add to Cart - cart stays empty
Asked by Chris
3 months ago
Last activity 3 months ago
5 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your site on my localhost and test server. Both side it works fine.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Chris Asked this
Thanks - any thoughts why it doesn't work on my own hosting?
Chris
Toufiq Senior Staff
Maybe your server blocked the loading of EasyStore resources.
Chris Asked this
I'm not sure why or how it would do that, how can I check if this is happening?
Chris
Toufiq Senior Staff
You can check same site another hosting server or your local server.
Chris Asked this
That doesn't help me understand why it isn't working on my server - I've got no other hosting options, the server has several dozen Joomla websites running, but only this website using EasyStore - the rest have no issues at all, so it seems EasyStore is doing or needing something different that I can't work out.
Chris
Toufiq Senior Staff
Download a backup from this website and replicate staging site again. Then let me know if it works or not.
Chris Asked this
Did you change something on the copy you made?
Toufiq Senior Staff
Tax was empty. I just set it 0.
Chris Asked this
Thanks, that doesn't make any difference for me.
Chris
Toufiq Senior Staff
Already, I have checked it your site. But, It works when i have check it from my locally.
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