Incorrect saving of changes in the SP Page Builder module - Forum | JoomShaper
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Incorrect saving of changes in the SP Page Builder module

Asked by Denis Mone 2 months ago Last activity 2 months ago

hi

I open the SPPB module on the front-end, make changes, and save them (they do save—I’ve tried opening and closing the module, and the changes are clearly visible within it). However, these changes aren't showing up on the site. Clearing the cache doesn't help. Please help me figure this out.

thanks

12 replies

Denis Mone Asked this

When creating a new SP Page Builder module, a "Field 'modified' doesn't have a default value" error appears upon saving.

Denis Mone Asked this

more information

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Denis Mone Asked this

hi

Did you manage to find the cause?

Atick Eashrak Shuvo Staff

We apologize for the delayed response over the weekend.

Could you please let us know the name of the module you're referring to? This will help us investigate the issue and assist you more effectively.

Denis Mone Asked this

The module is named "Prices (for Joomshaper verification)." It is located on the site's homepage (at the bottom).

(The screenshot shows exactly what isn't being saved correctly.)

Atick Eashrak Shuvo Staff

Could you please clarify your query so I can assist you more effectively? The screenshot you shared appears to be from the JoomShaper Dashboard, not from your website. Kindly provide a screenshot from your site or explain the issue in more detail so I can better understand and assist you.

Denis Mone Asked this

Yes, I mixed up the screenshots. Sending the correct one. The problem is that I modify the information in the module and the changes are saved, but when I open the site, the changes aren't there.

Atick Eashrak Shuvo Staff

Could you please check again? After making any changes, please make sure to clear both your Joomla cache and your browser cache before testing.

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