Incorrect Saving Of Changes In The SP Page Builder Module - Question | JoomShaper

Incorrect Saving Of Changes In The SP Page Builder Module

Denis Mone

Denis Mone

SP Page Builder 1 month ago

hi

I open the SPPB module on the front-end, make changes, and save them (they do save—I’ve tried opening and closing the module, and the changes are clearly visible within it). However, these changes aren't showing up on the site. Clearing the cache doesn't help. Please help me figure this out.

thanks

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12 Answers
Denis Mone
Denis Mone
Accepted Answer
1 month ago #228483

When creating a new SP Page Builder module, a "Field 'modified' doesn't have a default value" error appears upon saving.

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #228485

more information

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #228571

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #229137

yes

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #229254

hi

Did you manage to find the cause?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #229439

We apologize for the delayed response over the weekend.

Could you please let us know the name of the module you're referring to? This will help us investigate the issue and assist you more effectively.

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #229473

The module is named "Prices (for Joomshaper verification)." It is located on the site's homepage (at the bottom).

(The screenshot shows exactly what isn't being saved correctly.)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #229477

Could you please clarify your query so I can assist you more effectively? The screenshot you shared appears to be from the JoomShaper Dashboard, not from your website. Kindly provide a screenshot from your site or explain the issue in more detail so I can better understand and assist you.

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #229488

Yes, I mixed up the screenshots. Sending the correct one. The problem is that I modify the information in the module and the changes are saved, but when I open the site, the changes aren't there.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #229491

Could you please check again? After making any changes, please make sure to clear both your Joomla cache and your browser cache before testing.

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Denis Mone
Denis Mone
Accepted Answer
1 month ago #230477

Yes, everything is working correctly. What was the cause?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #230480

I have just clear the cache, nothing else.

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