Unable to add the license key to new site - Forum | JoomShaper
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Unable to add the license key to new site

Asked by Hans van Balen 2 months ago Last activity 2 months ago

I have installed The Quickstart Pack Joomla 6 version of helix ultimate including Joomla on a new website.
This is the second site on which I want to use helix ultimate. On the first site all work fine.
On the second site I can't add the license code. The field is not visible.
How can I get this to work?

2 replies

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Paul Frankowski Senior Staff
2 months ago · edited

Hoi Hans,

Do you talk about SPPB Pro or Template?

If SPPB, please reinstall SPPB component using a Pro version and check again.

In QS with Helix Ultimate there is FREE/LITE version that don't have "License & Update" section, only PRO has it.

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yes, we informed about that in documenation... so this is NOT a issue or bug, it was planned.

Paul Frankowski Senior Staff
2 months ago

If you build a site from scratch is not necessary to use Helix Ultimate quickstart; it's better to install:

  1. Raw Joomla 6.x
  2. SPPB Pro
  3. Template
  4. Firewall & Backup tool
  5. Other needed modules/plugins

And then start...

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