Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')
Please open the browser console for more information!
Call Stack
c
store/js/app/admin.runtime.js (1:151)
8157
store/js/app/6737.js (2:27269)
c
store/js/app/admin.runtime.js (1:151)
Hello,
We apologize for the inconvenience.
Could you please clear your Joomla cache as well as your browser cache, then check again to see if the issue has been resolved?
If the issue persists after clearing the caches, please let us know, and we will investigate it further.
Best regards
This issue still persists
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
how do i do this and can i do so not in a public forum?
Please use the Hidden Content area to share any sensitive information, such as login credentials. This field is visible only to the post author and the support agent and cannot be accessed by other users.
just added login to hidden content
Where you are getting the issue?
when i click onto order page so easystore then orders then clicking any individual order number
doesnt bring up the order page it brings the error
From my end, everything is working as expected. Please check the screen recording attached in the hidden content area for reference.
Ive tried on two seperate devices and i keep getting the error, what should i do?
Please share a screen recording from your end
it wont let me attach images
Use https://files.fm to share
here
Have you clear your browser cache?
Yes I have done multiple times
Apologies for the delayed response. Could you please confirm whether the issue has been resolved?
