Solved Helix Framework

Helix 3 - Blog Options: Invalid Image Path ...

Asked by Michael 1 month ago Last activity 4 weeks ago

Hello,

i can not remove a picture in the Helix 3 Blog Options...It shows when i try to delete it: INVALID IMAGE PATH...

Do you have an solution?

Thsnks, Michael

Accepted answer

Marked as the solution

Atick Eashrak Shuvo Staff

4 weeks ago

Please install the extension you find in the hidden content area using the Extension Installer.

7 more replies

Atick Eashrak Shuvo Staff

1 month ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Michael Asked this

4 weeks ago

Hi,

as we work with copyright protected Material of the Movie Industry i am not allowed to let foreign persons in the Backend.

But here is a Screenshot: https://prnt.sc/VLu0qlY8SnNA

Can you solve it otherwise?

Thanks

Atick Eashrak Shuvo Staff

4 weeks ago

Unfortunately, the screenshot is not sufficient for us to identify the issue or determine what may be causing it.

Could you please provide a little more information about the issue, such as what you are trying to do, what happens when you perform the action, and any error message you receive? If possible, a short screen recording showing the issue would be very helpful.

Also, please make sure that you are using the latest version of Helix3, as this will help ensure that you have the latest fixes and improvements.

This will allow us to investigate the issue more accurately without requiring backend access to your website.

Thank you for your understanding.

Michael Asked this

4 weeks ago · edited

Okay... I want to remove the image that is no longer displaying and upload a new one... and then the error message, shown in the image https://prnt.sc/VLu0qlY8SnNA, appears.

Helix 3 is the latest version—but it has always been rubbish in this regard! Why doesn't it work with the Joomla file manager, which allows access to folders? Then these problems wouldn't even arise...

We use your moview template with page builder pro - newest version ... https://mobile.fantastic-movies.de/

Atick Eashrak Shuvo Staff

4 weeks ago

What is your Joomla and PHP version?

Michael Asked this

4 weeks ago

Joomla! 6.1.3 Stable - PHP-Version 8.5.10

Michael Asked this

4 weeks ago

Now it works! Thanks!