Helix Ultimate 2 - settings import does not work. - Forum | JoomShaper
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Helix Ultimate 2 - settings import does not work.

Asked by Łukasz 5 years ago Last activity 5 years ago

Hello, importing settings does not work. I receive such a message.

Error
The settings JSON file seems invalid! Please import a valid helix ultimate settings JSON.

Accepted answer

Marked as the solution

25 more replies

Muntasir Sakib Staff

Hello there,

Would you mind telling us in details what's the exact problem you are facing, sharin some screenshots with us would be much appreciated.

Thanks!

deevau

Same problem like Lukasz. After update Helix Ultimate i want to import the template settings. Message: Error The settings JSON file seems invalid! Please import a valid helix ultimate settings JSON.

Muntasir Sakib Staff

Hello there,

From where did you want to import the template settings? Would you mind telling us or sharing some screenshots with us?

Thanks!

Łukasz Asked this

I am making a copy of the template with my name on it. When I want to import the settings from the main template, I get a message as mentioned above.

Michael Oechsner

I think the problem is that the Helix Ultimate 2 looks different from the copy than the originally updated ones. I have the same problem with import.

Łukasz Asked this

I noticed a few problems with others. The problem is with the icons (facebook, tweeter, etc.). I can't see them after updating in the articles. Sp page bulider is unable to change text color in h1. You have to force it through a template.

Łukasz Asked this
5 years ago · edited

Thanks helped. Another problem with the offcanvas menu is not working properly. After pressing, the menu does not appear, but the whole background is blurred.

The problem has already been solved from the menu.

Muntasir Sakib Staff

Hello there,

I hope you have already figured out the font-awesome issue.

About the off-canvas menu, please share a screenshot to understand the situation better.

Thanks!

Łukasz Asked this

Yes, the problem with the font is solved, and so is the menu. Thanks. Now it remains to solve the problem that is in the main topic. Problem importing settings to template.

Muntasir Sakib Staff

Hello there,

Please give us the screenshot of the export pages and the error message shown on the display.

Thanks!

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